General terms and conditions of order
The owner of the online store Yogaexpert.ee is Yogaexpert OÜ, legal address Lohusuu, Nõmme 1, Mustvee parish, Jõgeva county, 42001.
The general terms and conditions of order apply to the legal relationships arising when ordering goods in the ordering environment (hereinafter referred to as the Online Store) of YogaExpert on the website www.yogaexpert.ee (hereinafter referred to as the Online Store).
http://www.yogaexpert.ee
Ordering and product ordering procedures
1.1 The Customer selects the desired product(s) from the E-Store, the quantity of each product, the method of delivery of the Product and payment. Before the final confirmation of the order, the Customer has the opportunity to review and change the order. Before the final confirmation of the order, the Customer has the opportunity to review and change the order.
Before the final confirmation of the order, the Customer has the opportunity to review and change the order.
1.3 A delivery fee will be added to the ordered products according to the delivery method chosen by the Customer.
Before the final confirmation of the order, the Customer has the opportunity to review and change the order.1.4 Tellija poolt kinnitatud tellimuse eest on võimalik tasuda internetipanga lingi vahendusel. The online store has authorized Montonio OÜ to accept payments on its behalf.
1.5 The contract between the Customer and the Online Store is deemed to have been concluded after the Customer has confirmed the Order by clicking the “Pay” button and the Online Store has sent the Customer an Order confirmation by e-mail.
1.6 The order becomes effective upon the Online Store sending the order to the Customer.
1.5 The contract between the Customer and the Online Store is deemed to have been concluded after the Customer has confirmed the Order by clicking the “Pay” button and the Online Store has sent the Customer an Order confirmation by e-mail.
Delivery
2.1 The ordered goods will be delivered according to the method selected when placing the order.
2.2 The Customer chooses the delivery method when placing the order. Shipping prices are displayed when placing an order.
Shipping prices are displayed when placing an order.
Right of withdrawal
After receiving the order, the Customer has the right to withdraw from the contract concluded in the e-store within 14 days.
After receiving the order, the Customer has the right to withdraw from the contract concluded in the e-store within 14 days.14-päevase tagastamisõiguse kaasutamiseks ei tohi tellitud kaupa kasutada muul viisil kui on vajalik kauba olemuse ja omadustes veendumiseks viisil nagu see on lubatud kauba testimiseks füüsilises poes.
If the goods have been used for a purpose other than what is necessary to verify the nature or properties of the goods or if they show signs of use, the Online Store has the right to reduce the refund fee according to the decrease in the value of the goods.
To return the goods, you must submit a withdrawal form and send it to the e-mail address info@yogaexpert.ee no later than 14 days after receiving the goods. info@yogaexpert.ee
The costs of returning the goods are borne by the buyer, unless the reason for the return is that the product to be returned does not correspond to the order (e.g. incorrect or defective).
The costs of returning the goods are borne by the buyer, unless the reason for the return is that the product to be returned does not correspond to the order (e.g. incorrect or defective).
The online store may refuse refunds until it has received the item that is the subject of the contract or until the buyer has provided proof that they have returned the item, whichever occurs first.
If the Customer has chosen a delivery method other than the cheapest standard delivery method offered by the Online Store, the Online Store is not required to refund the consumer the cost that exceeds the cost associated with the standard delivery method.
Right to file a claim
he online store is liable for any non-compliance with the terms and conditions of the contract or any defects in the goods sold to the Customer that already existed at the time of delivery of the Product, for a period of two years.
If the Customer and the Online Store are unable to resolve disputes by agreement, the Customer may contact the Consumer Complaints Committee of the Consumer Protection Board. info@yogaexpert.ee.
The online store is not responsible for defects that have arisen after the goods have been delivered to the buyer.
If the goods purchased from the Online Store have defects for which the Online Store is responsible, the Online Store will repair or replace the defective goods. If the goods purchased from the Online Store have defects for which the Online Store is responsible, the Online Store will repair or replace the defective goods.
The online store will respond to the complaint submitted by the Customer in writing or in a form that can be reproduced in writing within 15 days.
Direct Marketing and Processing of Personal Data
The online store uses the personal data entered by the buyer (including name, phone number, address, e-mail address, bank details) only to process the order and send the goods to the buyer. The online store uses the personal data entered by the buyer (including name, phone number, address, e-mail address, bank details) only to process the order and send the goods to the buyer.
The online store uses the personal data entered by the buyer (including name, phone number, address, e-mail address, bank details) only to process the order and send the goods to the buyer.
The buyer can opt out of offers and newsletters sent to their email address at any time by notifying us via email at info@yogaexpert.ee.
Dispute resolution
If the Customer has any complaints regarding the Online Store, they must be sent by e-mail to info@yogaexpert.ee
mailto:info@yogaexpert.eeIf the Customer and the Online Store are unable to resolve disputes by agreement, the Customer may contact the Consumer Complaints Committee of the Consumer Protection Board.